Specifications include, but are not limited to: 8.2.A SERVICE DROP CONSTRUCTION SPECIFICATIONS (Residential & Commercial) E-Span clamps are required for all aerial drops. Wedge drop grips will be used to support all drops. Maximum sag on a drop that is not lashed will be 1” per 100’ span. 8” diameter service loops will be used at every tap, intermediate pole, and mid-span clamp. Pole attachment Clearances shall conform to the “2017 National Electrical Safety Code (NESC)” Section 235-part H for clearance and spacing between communications conductors, cables, and equipment. When drops transition from aerial to underground, a 5’ riser u-guard will be used on poles. All holes in the u-guard must have screws. E-clips will be used above the riser and placed approximately 18” apart. Underground service drops should be buried (average depth of 10”) to customer’s premises. P-hook are required to attach the drop to the subscriber’s dwelling. E-clips will be used to secure the drop to the subscriber’s dwelling and be spaced 18” apart. A NID box will be installed on the side of the subscriber’s building. NID boxes will be placed to match other existing demarcation boxes where possible. The first E-clip should be adjacent to (beside) the lower corner of the NID box to support the fiber. Tie-wraps will be used in the NID to secure the fiber. They are NOT to be placed on the buffer tube, but only on the drop sheath and strength members. Drops coming up from the underground to the NID will use u-guard or conduit up the foundation to just below the siding. The u-guard or conduit is to be secured to the foundation using c-clamps and anchors. E-clips will be used every 18” to secure the drop up to the NID with the last E-clip within 6”-8” of the NID. Underground workers are responsible for restorations including shrubbery and plants. Power mast clamps should only be used where overhead clearance is an issue. Tracer wire will be used on all underground drops. Pigtail jumpers shall be spliced on the blue fiber on customer end of the drop. Unused fibers shall be left the same length as blue fiber for future use. Light meter readings are required after each splice and connection and shall be submitted with completed drop paperwork and notated on inside door of NID. Clearances must conform to the “2017 National Electrical Safety Code (NESC)”, as follows: o State Roads 18’ o County and dirt roads 16’ o Over tillable fields 16’ o *Over non-traveled roads 12’ *Requires permission of Cooperative representative. 8.2.B SERVICE ACTIVATION SPECIFICATIONS (Residential & Commercial) This includes the placement and activation of an Optical Network Terminal (ONT) either inside or outside the customer premise with fiber jumper(s) from the NID to the ONT. All work items under this category shall conform to the following common installation standards: Routing/sealing of fiber optic cabling from exterior NID to the indoor ONT at customer premise Install indoor ONT near router/PC or designated location specified by the customer. Connect fiber to indoor ONT. Route and install the electrical wiring from the ONT’s indoor power supply mounted at a wall AC outlet to the ONT. Grounding of the ONT to manufacturer’s specifications. Power up ONT and verify normal operation. Record ONT optical power readings. (Must be recorded in service order report) Coordinate with the BR staff or contracted Operations to provision the ONT and ensure that all applicable service ports are provisioned properly. Installation of at least one (1) Cat5/6 cable run from ONT to customer’s preferred location. Existing outlets, termination points, connectors and fittings on all cabling will be installed or replaced as necessary. These should all be verified individually with technicians approved test tools and added to the service order documentation. Any additional data outlets beyond one data outlet will be invoiced as an additional drop. Perform Best Practice Methods for structured cabling in physical routing, screws and/or anchors, and wraps. Data Services o Connection of customer device (Router, PC) or BR supplied device (Wireless Router) to Cat5/6 drop. o Validate connectivity with customer and record speed test results to verify proper operation. (Speed Test results must be recorded in service order report) o Set up of up to 3 simple Wi-Fi devices for data, including tablets, smartphones, laptops, desktop computers, or Wi-Fi extenders. Voice Services o Installation of telephone wiring from BrightRidge demarc to existing phone wiring. o Coordinate with BR Operations for local number portability transfers o Check for dial tone and ringing capabilities on all handsets along with placing and receiving phone calls on all active phone jacks. (Results must be recorded in service order report) o Where applicable, test sending and receiving a fax. Video Services o Connect up to 5 simple devices for OTT streaming video service, including Smart TVs, Roku devices, Apple TV, Amazon Fire TV devices, tablets, smartphones, laptops, or desktop computers. The contractor is required to attempt contact with the customer the day prior to activation to ensure the customer is aware of pending activation and will be available for activation. If a customer cancels during this contact, the contractor will notify customer service at Brightridge and request that customer service try to back fill this activation slot. Educate customers on all applicable products and services and distribution of client materials when applicable. Customers must sign off on all activations to ensure satisfaction. (This agreement must be recorded in the service order report) Additional Drops will be billed separately and include new or additional data, video, and voice drops. There will be an additional charge for a Wallfish which involves the vertical placement of cabling in an existing wall whereby entry from the top plate is used to fish wire into a finished wall plate. All Activations will require photographs of the entire installation process including, but not limited to, ONT and power supply installation, structured wiring, fiber connections, data wiring and connections, voice wiring and connections, and any other required steps. Activator must capture screen shots of the Wi-Fi baseline signal levels and place these in the NISC vault. The baseline Wi-Fi signals shall be captured using a product such as Airport Utility or a compatible app used on Android and iPhone devices. Baselines will also be obtained using Calix Cloud. These baselines will be recorded and uploaded to the NISC vault. These photos will be recorded with the service order report and filed under the customer’s account for reference and customer support purposes. All installations will require a contractor to record details of the installation including equipment location, Optical (fiber) / RF levels (fixed wireless), service verification results and network assignment details.
