3.1 General Overview 3.1.1 A summary overview of your understanding of what needs to be done and your methodology for project management and expected timeline to implement the software. Include specialized expertise, capabilities, and technical competencies that will be leveraged during implementation and after. 3.1.2 Narrative describing similar implementations, including references for DSS to contact regarding said implementations, including price and cost data, quality of work, ability to meet schedules, cost control, contract administration, traffic volume, number of agents, and any special project constraints. 3.2 Security 3.2.1 Describe security standards met by the proposed software, including any relevant certificates of compliance, most recent and next testing/compliance review dates, and/or links. Required standards: SOC2 (if vendor hosted) and HIPAA. Optional: FEDRAMP. 3.2.2 Narrative on how the proposed software stores, encrypts, and protects data gathered. 3.3 Functional Requirements 3.3.1 Milestone Integration 3.3.1.1 Describe how your product integrates with Milestone. Provide media (screenshots/video) if helpful. Please list other security camera systems with which you also integrate. 3.3.1.2 Describe the export process from Milestone, how your product receives footage and what metadata, if any, can be attached/linked to the footage during the export process. 3.3.1.3 Describe how permissions control of the export process in Milestone is achieved (RBAC is preferred). 3.3.1.4 Describe the security used to transport footage from Milestone and to store and transport footage and other data in the proposed solution, including when footage/data is shared with external resources from the proposed solution. 3.3.1.5 Describe any auditing capabilities added to Milestone by your product (who exported footage and when, etc).
