Specifications include, but are not limited to: The Contractor will conduct all survey operations for South Carolina’s PRAMS, including survey mailing and telephone calling/interviewing in accordance to the following contractual and program requirements: 1. A Project Director with at least a Master’s level preparation in public health or a related field, or equivalent experience. a. One project team member shall be designated in the proposal as the project manager and primary contact person for the contractor organization during the period of performance of the project. 2. Contractor will be required to utilize CDC’s PRAMS Integrated Data Collection System (PIDS) for all SCPRAMS activities. a. PIDS is a secure, web-based software system that includes a Computer-Assisted Telephone Interviewing (CATI) component. PIDS requires a notarized letter for each interviewer and a special code card for access. b. Each interviewer will need their own email address. 3. Training of all staff, interviewers and supervisors on human subjects training, survey mailing requirements and timeline, and PIDS, including practice telephone interviews. 4. Mail surveys based on the timeline provided by SCPRAMS and enter data into PIDS. 5. Conduct the telephone interviews in accordance with the script and structure using PIDS. a. Script is in English and Spanish. b. The script shall be read exactly as presented and question probes are only allowed as defined in the script. c. If the woman is unavailable, messages left at the home shall include only general information according to a prepared message script. d. In the absence of PIDS, interviews will be conducted on paper surveys and phone attempts will also be captured and coded on paper. 6. Mail any incentives and/or rewards to women who complete the SCPRAMS survey, either by mail or phone. a. SCPRAMS will provide the incentives and/or reward to the Contractor. The current incentive/reward are diaper vouchers for women with a living infant and a cinch bag for women with a deceased infant. b. Interviewers will confirm the mailing address with women who complete SCPRAMS by telephone for mailing of incentives and/or rewards.