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IT Service Management


Location
South Carolina
Publication Date
01/09/2019 10:21 AM EST
Closing Date
01/22/2019 02:00 PM EST
Issuing Organization
College of Charleston
Solicitation Number
Description

Specifications include, but are not limited to:  Extend the service model to create a shared services interface for all employee requests and needs across IT  Improve efficiency and service response times/quality  Increase efficiency products and services provided by the support organization  Simplify and automate operations  Automate manual tasks  Ability to analyze maintenance and support costs for assets, technology, and services  Consolidate to a single system of record for enterprise-wide visibility and global standardization

Source
https://cofc.bonfirehub.com/opportunities/12486 (opens in a new window)

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