Specifications include, but are not limited to: I. The system will contain a rich customer management system (CRM) focusing on the unique needs of selective school recruiting and admission needs. It will manage the entire lifecycle of student information from the point of inquiry to application, matriculation, enrollment, and beyond, on a single platform. a. Robust person identity management system that includes duplicate person detection, record merging, the ability to mark records as non-duplicates, and the ability to re-direct potential duplicate records to work queues of appropriate departments. b. Record and track various types of contacts with prospects. Types should be fully customizable. c. Robust contact management system that enables rich, personalized electronic communications, and provides detail reporting of each contact. d. Create secure, attractive, responsive, and easy-to use online applications for the school’s residential, virtual, and summer programs. e. Approximately 1200-1500 inquiries and applications will be processed annually, across all programs.