These specifications cover professional services to furnish all supervision, labor, materials, training, technical support, supplies and equipment necessary to provide the services requested. A. Offeror must be able to provide and support automated employee benefit enrollment systems that include software programs that interface with the South Carolina Public Employee Benefit Authority’s (PEBA) EBS system and the district's PeopleSoft payroll operating system. B. Offeror must promote all aspects of the HCS benefits program with equal emphasis on products and programs offered without preferential treatment and/or emphasis on programs and/or services approved by the district which may be offered by the offeror. C. Provide, at a minimum, one (1) local counselor on a year-round basis and additional counselors as needed during peak enrollment times for new-hire and annual enrollment periods. HCS currently has approximately 6,500 full-time employees with 350 - 400 new hire events annually. D. Provide bi-lingual (English/Spanish) customer service call center for toll free telephone inquiries to include enrollment questions, claim filing assistance or general questions for voluntary benefits.
