Specifications include, but are not limited to: Inmate call-control, recording, monitoring and reporting capabilities. Inmate pin numbers Accounts for families and friends to add money to Information-sharing among other agencies Proactive 24x7 system monitoring system access for staff from any Internet enabled device. (PC, Laptop, Tablet, Smartphone...) 24x7 Technical Support Center & Help Desk for users, and families Calling restrictions, including duration and velocity Automatic management of calling restrictions Audit and activity tracking of system users Multi-level password controls Remote access control Covert Alert Crime Tip/Informant hotline Case tracking Investigative reports, such as frequently called numbers, pattern dialing reports Three-way call detection and prevention Patented remote call forwarding detection Proximity tracking of calls made to cellular telephones All maintenance done at no cost to facility
