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TDI / TCI CONSULTANT TO STREAMLINE PROCESSES & PROVIDE TECHNICAL ASSISTANCE - DLT


Location
Rhode Island
Publication Date
06/12/2019 03:03 PM EDT
Closing Date
07/03/2019 10:00 AM EDT
Issuing Organization
State of Rhode Island - Department of Administration
Solicitation Number
Description

Specifications include, but are not limited to: Coordinated Care Strategy Expectations • Provide knowledge of existing state and national models that innovate and create improved operations using best practices that reduce long-term care and improve patient outcomes. • Provide knowledge of best practice/guidelines for Return to Work models that reduce job loss and disability. • Develop a clear, concise, plan of action to build a comprehensive care strategy that coordinates demonstrated models to administer and implement the state’s TDI/TCI/WC Operational Efficiency Review • Create a business process flow map of the Temporary Disability Insurance and Temporary Caregiver Insurance programs from submission of application to determination of claim and payment of benefits. • Conduct a review of internal policies, regulatory and legislative matters related to Temporary Disability Insurance and Temporary Caregiver Insurance programs. • Make recommendations for short-term and long-term solutions to improve customer-facing and back-office operational efficiency

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