Specifications include, but are not limited to: The on-call information technology (IT) and computer support services will include ongoing support and coordination with RIAC staff to ensure proper implementation of new technology, general management and operation, along with maintenance and/or troubleshooting of existing systems. The chosen firm(s) will need to work closely with a variety of departments within the organization, and the airport/airline community, providing support as needed or instructed. ; This includes a required response time within one (1) hour from the time contacted by RIAC, and if necessary, be on-site within two (2) hours from the time contacted by RIAC. ; 1. Microsoft Server Operating Systems with an MCSE 2012 or newer certification. 2. VMware Virtualization with an active VCP5-DCV or greater certification. 3. VMware Virtualization with an active VCP5-DT or greater certification. 4. Cisco CCNA (Datacenter, Routing & Switching, or Security) or greater certification 5. Fortinet Firewalls, Load Balancers, and Internet filters with an NSE-5 or greater certification. 6. HP Left-hand storage systems and HP ATP – Storage Solutions or greater certification. 7. HP Procurve Networks with HP ASE – Networking or greater certification. 8. Nutanex hyper converged infrastructure 9. Fiber optic networking, campus infrastructure management 10. Data center management, system recovery 11. Oracle and Sql server.