Specifications include, but are not limited to: 1.4.1 Overview of EBT System Solution Each Offeror shall describe in its Proposal its proposed technical configuration for the EBT System. Consideration should be given to the stability of the proposed configuration and the future direction of technology, confirming that the recommended approach issustainable, has the flexibility to support changes in program requirements and is extendable to other programs that may be added to the EBT platform over the life of the Contract. The Offeror shall provide in its Proposal a justification for its proposed hardware, product and software solution. The Offeror shall present explanations of benefits and merits of its proposed solution together with any accompanying services, maintenance, warranties, value added services or other criteria referenced in the RFP. The bid proposal submission process and requirements are set forth in RFP Sections 14and 15. 1.4.2 Core Services Core Services are those Services that each NCS member must receive as set forth in the RFP. These Services include, but are not limited to, account creation and management, transaction processing, financial accounting, Retailer management, card services and customer service call centers/support. 1.4.3 Optional Services Optional Services, as specified in the RFP, are Services which may be considered for purchase under the procurement by any member State or group of member State(s), at any time during contract negotiation or during the Contract Period. 1.4.4 State Specific Services State Specific Services may be requested by an individual State and may be requested at any time during the Contract Period. These Services will be determined by the State requesting the service and will be set forth within the RFP or State Appendices.