Specifications include, but are not limited to: The City is seeking to partner with a medical health benefit that will meet the following objectives: • Demonstrates outstanding capabilities in account management, member services, claims administration and overall health plan performance • Has strong provider networks and the flexibility to modify as needed for The City • Manages the finances of the medical benefit program to optimize cost/value • Willing to offer performance guarantees with meaningful metrics and significant financial penalties • Provides comprehensive reporting capabilities, including standard reports as well as a commitment to supplying ad hoc reporting as needed • Displays a commitment to being a good business partner with respect to adopting specific compliance processes and contract language deemed critical by The City