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HP StoreVirtual 4730 Storage Area Network


Location
Rhode Island
Publication Date
07/24/2019 11:10 AM EDT
Closing Date
08/20/2019 10:00 AM EDT
Issuing Organization
Rhode Island Airport Corporation (RIAC)
Solicitation Number
Description

Specifications include, but are not limited to: RIAC is seeking bids to provide one (1) year third party support for our current installation of ten (10) HP 4730 Network Storage Modules (NSM). This storage is used in a 24 X 7 X 365 airport environment. This support must be the same as the previous HP Warranty Support (SAR number listed below) of 24 X 7 X 365 with drive/component/NSM replacement in case of failure. Firm must provide response for both hardware and software/configuration issues within four (4) hours of RIAC notification. The storage system is set up as a Network-Raid 10 (2-way mirror) with two (2) sites with automatic failover/failback. There are four (4) total Managers (2 per-site) with a Failover Manager located at a remote third (witness) site. Prior HP SAR: ASMPD5072M24240VWF / SAID: 1043 5746 7431 SANIQ level is Lefthand OS v12.7.00.0226.0 or higher Listed below are additional support details:  HP 4 hour 24x7 Hardware Support  HP Hardware Maintenance Onsite Support  Hardware Problem Diagnosis  Onsite Support  Parts and Material provided  24 hrs, Day 6  4 Hr Onsite Response  24 hrs, Day 7  Holidays Covered  24 Hrs Std Office Days

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