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Rhode Island
Publication Date
12/05/2018 09:48 AM EST
Closing Date
01/07/2019 02:30 PM EST
Issuing Organization
State of Rhode Island - Department of Administration
Solicitation Number

Specifications include, but are not limited to: The State envisions case administration functionality including, but not limited to the ability to: a) Create/Open and assign a case/file b) Organize and track case file information in an easily navigable platform with fully integrated, customizable workflow management. c) Design and build workflows (in the variety of flavors of case life cycles) that may or may not include litigation, special attributes, or statutes of limitations with timelines. Some examples include: i. Litigation ii. Administrative Hearings iii. Labor Relations (arbitrations, grievances) iv. APRA requests/responses v. Land acquisitions/leases vi. Bid protests vii. Collection of funds d) Deviate from standard/common workflows (add/remove steps, etc.) e) Reassign cases from one attorney to another, or hand off management responsibility (the ability to assign cases) from one administrative assistant to another f) Deactivate users and identify/reallocate orphaned or previously linked cases so that their responsibility may be assumed by another user g) Allow sharing, restriction of access and reassignment of cases and related documents h) Integrate with calendars (Microsoft Outlook) i) Configure a notification engine to generate alerts j) Allow for “Pre-case opening,” allowing communication and information exchange about a case that has not yet been entered into the system, with the ability to associate such communication and documentation with the case once it has been established.

http://www.purchasing.ri.gov/bidding/BidDocuments.aspx?BidNumber=7597671&Isridot=False&Status=Active(Scheduled) (opens in a new window)

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