Specifications include, but are not limited to: The Town is seeking proposals for a Hybrid VoIP PBX telephone system for their Police Department. The specific brand of phone system is not a concern to the client, as long as the proposed system meets the specified needs. The scope of this Request for Proposal (RFP) is for IP Phones, network equipment, Phone services, software (if any), and training. The system will need to be implemented prior to the Department's occupancy of the new station, which is currently scheduled for the end of March. The Town is requesting that the overall phone system have the following features. ID# Feature G1 Integrated Corporate Directory (describe) G2 End-user interface for configuring devices G3 Programmable auto-attendants G4 Programmable Call Queue G5 Conforms to FCC requirements for Enhanced 911 (Explain process) G6 Three digit extension dialing G7 Hunt Groups G8 Ability report on extension usage for billing purposes G9 Failover for extensions G10 Call Manager end user computer application (describe) G11 9-1-1 notification G12 Reporting by tag, extension, hunt group including: • tag/department/extension • number of calls incoming • number of calls outgoing • billable numbers dialed G13 Configurable day/night mode for Hunt Groups G14 Programmable call flow G15 On-demand call recording G16 Ability to have electronic bill presentment broken down by department and/or extension, billable charges by extension, hunt group, or DID G17 Capability to replace an extension with a spare phone (explain process) G18 Provide a wide range of phone types including: • Basic phones • Soft phones • Multiline phones • Expansion ports for secretaries • Wireless phones • Wireless headsets • Conference phones Request for Proposal Town of Scituate, Rhode Island | Project Scope 8 Phone System Replacement Scituate, Rhode Island Police Department G19 Programmable hold music//message by department, Hunt Group, or extension