Specifications include, but are not limited to: New Castle County is seeking proposals for Information Technology Contract Services. Services to be performed cover the spectrum from local desktop applications to large-scale integrated systems, and involve a variety of software languages and hardware platforms. Currently, New Castle County utilizes a client server environment with Oracle and SQL Server databases, Unix Servers, Dell Servers, VMWare, and EMC storage. Specific skill sets include SQL, PL/SQL, Microsoft SQL Server Reporting Services, Microsoft Active Directory, VMWare, Juniper, and Kbox. However, services required will not be limited to these skills. New Castle County also supports a large network and utilizes a Helpdesk to manage desktop and user issues. The contractor(s) shall have in place a project management and organizational structure to appropriately manage substantial contract support operations involving multiple projects and personnel at various New Castle County locations. Workspace, sufficient supplies and materials to augment the contractor’s services shall be provided. The contractor is obligated to work consistent with the County’s schedule. Working in excess of 35 hours weekly or on a County holiday must have prior approval of the County.
