Specifications include, but are not limited to: Inmate Telephone System Contractor shall provide a comprehensive ITS package. Inmate telephone service network package must have reliability, stability and ease of use. Contractor is responsible for paying for and installing all physical plant requirements (power, security, data, cabling, physical space, HVAC, etc.) unless otherwise specified in writing by the City. Contractor is responsible for all cost associated with its system including but not limited to payment of City costs associated with developing and maintaining the software interface. Any cabling, wiring or conduit installed becomes the property of the City at the termination of the contract, unless the City specifically requests that the Contractor remove any or all of the installed cable wiring or conduit, which shall be done at the Contractor’s expense. Integration The Inmate Telephone Service (ITS) shall have the capability to accurately import current call list, which includes blocked, confidential, pre-programmed and others as identified by the Denton Police Department. Contractor must successfully complete importation of the current call list prior to the ITS becoming operational. Contractor shall provide a web-based platform to allow Denton Police Department personnel access to the system from any portal. Contractor shall not limit the number of logins assigned to Department personnel. Proposals should include a description of how access will be provided and any levels of administration access, for example passwords and levels of customized access, such as for blocking numbers and making administrative changes. All moves, add-ons, changes to and new installs of the equipment, hardware and software (collectively Modifications) that occur during the contract term, will be the sole responsibility of the Contractor. All modifications must be pre-approved by the City and once approval is given, the Contractor shall proceed with the Modifications at their own cost. Schedule Contractor shall submit a detailed schedule to the Denton Police Department for approval that includes plans and schedules for installation and operation of telephones. The schedule shall be prepared and implement to minimize impact to facility operations. The ITS shall become fully operational upon the successful competition of all system integration testing and acceptance by the City, including review and approval by the Detention Manager and/or Deputy Chief overseeing the Denton Police Department Jail. System integration and acceptance test criteria shall include: Telephones: all telephones shall be tested and verified as operational without deficiencies. Administrative functions: there shall be a test run of administrative functions including Denton Police Department password access, the Payment Platform and reports. Phone Numbers: a test to verify that the current call list, including blocked, confidential, pre-programmed and others identified by the Denton Police Department as fully imported and functional.
