Specifications include, but are not limited to: State of Delaware is seeking a solution having no cost to the State for employment and income verification services for former and current employees. The goal of the proposed system is to improve turnaround time, provide efficiency of responses and remove paper processing within the State Agencies. Verification services required will include employment and salary information for mortgage loans, credit applications, apartment lease applications, public assistance applications, public housing, financial aid, support enforcement, etc. Vendor shall manage the password protocol for all users. State of Delaware shall provide the awarded vendor limited access to payroll data via an encrypted File Transfer Protocol (FTP) each payroll period. 1. The vendor shall communicate the capability to ensure all personnel data shall be maintained and processed with the highest degree of confidentiality, utilizing encryption, password protection, employee PIN numbers, separation of data within the computer, physical separation of tapes and master files, and restricted access to files and the physical site. 2. The vendor shall have the ability to pull down a payroll data file the State will be place on a SFTP server for the vendor to retrieve on a prescribed schedule that will be provided by the State of Delaware. The file the State of Delaware will provide will be a comma delimited, *.dat file. a. The vendor shall affirm the established capability to work from a comma delimited, *.dat file without modification to a SFTP server. 3. The vendor shall provide secure, high speed internet access to online employment and wage data seven days per week, 24 hours per day. 4. The vendor shall have the ability to alternately provide information through toll-free phone and fax lines. 5. The vendor shall provide immediate response to queries via the internet or telephone and no more than a four (4) hour response if fax is used. 6. The vendor shall certify there shall be no transaction fee for searches that result in no match. 7. The vendor must acknowledge that the State retains all data property rights. 8. The solution will provide information via the Internet. 9. The solution shall provide an individual’s current payroll data defined as an individual’s most recent payroll data online that has been updated within ten (10) business days of the individual’s last payday. 10. The solution shall provide current and/or historical wage and employment information for a minimum of a 36 month period. 11. The solution shall permit users to print a hard copy of the results of the search. This includes the ability to instantaneously print the located information and/or printable response that the information is not in the database. 12. The solution shall have the capability to make information available through inquiry by Social Security Number (SSN) and/or a unique employee/employer acquired ‘code’.
