Specifications include, but are not limited to: The Contractor will provide all parts and services for diagnostics and repairs of fleet vehicles for the Corpus Christi Asset Management Department. A. Service requirements: 1. Contractor shall perform repairs to include, but not limited to, engine, drivetrain, body, electrical, HVAC, suspension, brakes and wheel alignments. 2. Contractor shall perform both Electrical and Mechanical Diagnostics. 3. All preventive and unscheduled maintenance and repair to include parts and labor. 4. Contractor shall provide Original Equipment Manufacturer (OEM) parts. Aftermarket Parts will only be accepted when OEM are no longer available. 5. Contractor shall not subcontract any repairs. 6. The Contractor is responsible for any towing charges incurred for immediate failures after repairs have been completed by the Contractor. B. Lead Time: 1. First Responder vehicle repairs shall be First Priority. The Contractor shall provide same day priority service. This standard shall apply to a full six-day work week, Monday through Saturday, and include items covered under warranty as well as non-warranty repairs. 2. Contractor shall have four business days, Monday through Friday, 8:00 am to 5:00 pm, Saturday, 8:00 am to 12:00 pm to complete what is constituted as a minor repair according to the manufacturer. 3. Contractor shall have eight business days, Monday through Friday, 8:00 am to 5:00 pm, Saturday, 8:00 am to 12:00 pm to complete what is constituted as a major repair according to the manufacturer. Extensions shall require approval from the Contract Administrator.
