Specifications include, but are not limited to: a. Professional Counseling Services. Members can obtain a maximum of five one-onone professional counseling sessions annually (plan year) per topic or concern, and, if needed, a referral to receive continued professional counseling services through the member's health care plan. When the Employee Assistance Program professional determines that the member requires more than five sessions, the member will be transferred to receive professional counseling services through his/her health care plan where applicable co-pays/co-insurance apply. After the case is closed, the vendor is required to follow-up with a member satisfaction survey. b. Legal Services. Members can obtain an unlimited number of consultations for any legal issue, with the exception of those involving disputes or actions between an employee/dependent and their employer or the client. Members will receive a referral to a local attorney for a free, 25-30 minute, telephonic or in-person consultation. If the member chooses to retain the in-person referred attorney, the member receives a discount off the attorney's hourly fee for an unlimited number of hours for most types of law (criminal and bankruptcy have discounted flat rates). The discount excludes any retainer fees, court fees, filing fees, administrative charges, investigative fees, or discounts for flat rate fees
