Specifications include, but are not limited to:The State is pursuing an offeror with qualifications to provide Next Generation 9-1-1 solutions (NG 9-1-1), including systems engineering, interconnection agreements, planning and implementation.The State of Delaware is seeking a comprehensive 9-1-1 solution supporting wireline, wireless, VoIP calls, as well as emerging alternative requests for assistance (RFAs) such as text messaging, alerts, and cell phone media. The proposed cloud based Next Generation 9-1-1 (NG 9-1-1) solution must utilize the States existing Intrado VIPER/Power 911 call handling solution. Contractors will be responsible to supply any new software and hardware required for providing the VIPER/Power 911 system as a cloud based service offering. The response should include all services required for the State of Delaware Next Generation 9-1-1 solution and the States goal of delivering 100% of the calls to the States Telecommunicates.
