Specifications include, but are not limited to: The solution will be a vendor-hosted, multi-tenant Software as a Solution (SaaS) product. A Technology Solution that addresses the business need(s); o An alerting and management system capable of tracking Volunteers via data entered manually (or migrated from previous system) o Secure, web-based access for VDH employees, partners, and volunteers o Volunteer registration, approval, and credentialing processes o Regional structure and administration capabilities o Opportunity Calendar o Query and reporting tools at administrator and regional levels o Volunteer License verification via external interface(s) ▪ DEA Pharmaceutical License ▪ OIG LELI Exclusion Database ▪ VT Emergency Medical Services ▪ VT Medical Board VT Office of Professional Regulation o Mass mobilization and alerting of volunteers o Online Help and Training media • Prefer SaaS solution with high-level performance, maintenance, support, security, and disaster hardened capabilities o Must have separate, persistent, and dedicated test and production environments • Secure access to existing, legacy data o Preferably via migration to new solution • Professional Services for Project Management to manage the implementation of the technology solution; • Professional Services to perform Technical Work in support of the implementation; • Professional Services for Maintenance and Support of the implemented technology.