Within extremely tight timeframes, the Contractor will produce and deliver high quality English Language and Additional Languages audio recordings in MP3 and CD format of the June 2, 2026, Primary Election, and the November 3, 2026, General Election Voter Information Guides (VIG) for the Office of the Secretary of State (SOS). The recordings must be produced in the following (10) Languages; however, additional languages may be required. (1) English, (2) Chinese* (Traditional & Mandarin), (3) Hindi, (4) Japanese, (5) Khmer, (6) Korean, (7) Tagalog, (8) Thai, (9) Spanish, (10) Vietnamese *Text is provided in traditional Chinese characters and is to be read and recorded in Mandarin. The languages listed above will be referenced as “All Languages” where needed throughout the contract. For the 2026 Primary Election and 2026 General Election, the Contractor will be required to complete the following for all languages: 1. Produce audio recordings of the VIG, including introductions, transitions, and closing for audio CDs. 2. Produce audio recordings of the VIG, including an introduction for the SOS website. 3. Produce and duplicate audio CDs. 4. Produce CD labels. 5. Package CDs for mailing with cover letter. 6. Mail and ship CD deliveries. A high standard of service is expected and must be provided by the Contractor throughout the term of this contract. All services and corrections must be made according to the specified timeframes set forth in this contract. Submissions beyond the specified timeframe may result in financial discount. Timelines can be found in Exhibit A-1, Timelines and Deadlines. SOS will provide the Contractor with samples upon request.