The Board of Trustees of the University of Arkansas, acting on behalf of the University of Arkansas Garvan Woodland Gardens, located in Hot Springs, Arkansas (UofA) is soliciting sealed bid proposals from qualified and reputable vendors to provide the required security guard services that will ensure the safety of Garvan Woodland Gardens and its members and visitors. UofA is seeking to award a term contract for security guard services pursuant to the specifications, terms and conditions stated in this IFB. UofA expects to achieve the following goals (at minimum) through the selected vendor: 1. Obtain a security contract with an enterprise that only recruits the highest quality security guards, who are current in their training, to secure the grounds and patrons of Garvan Woodland Gardens. The employees of said enterprise will show accountability and desire to work. 2. Collaborating and working with Garvan Woodland Gardens Director of Facilities and Services to ensure exceptional coverage and a mutually beneficial long-term partnership. 3. Proactive in communicating and following up on issues; working to find areas of improvement. 4. Achieve cost containment by carrying out a risk-based approach that finds the proper balance in service and cost.
