1. Provide orientation, training, and services to eligible City employees as requested. This will include: •Orientation on a bi-weekly schedule or on an ad hoc basis; in addition, resources to provide and distribute to employees. •New Employee Orientation and Training •Supervisor/Manager Training •Trauma Services. This may include individual or group counseling services on-site or in-person at the firm's location. •Post-Shooting Trauma Services. This includes providing psychological Fitness for Duty evaluations prior to employees' return to duty. •Post-Shooting assessment and support •Peer Assistance team selection and training •Critical Incident/Line of Duty Death or Trauma (on-site support, family counseling and follow-up support). This includes providing psychological Fitness for Duty evaluations prior to employees' return to duty. (A Critical Incident is defined as an incident in which an armed employee of the City of St. Louis discharges their weapon, and which may result in a suspect or other individual being struck or, it may be an incident in which an employee is involved in an incident which results in the death of or serious physical harm to one or more individuals. This may also include services to other employees affected by the event, such as a partner or colleague.) •Crisis Intervention Counseling 2. Provide Substance Abuse Professional (SAP) Services for employees