CCHHS has received grant funding not to exceed $200,000 that can be used for data modernization. The department is choosing to use this funding to address the long-standing issue of slow, manual, paper-based processes by implementing an additional module for its food safety program into Accela, the department’s existing cloud-based environmental health software. This additional module will allow for streamlined and automated food safety program processes related to plan reviews, permitting, inspections, complaints, and illness reports. Implementing this online system will allow CCHHS to move away from an inefficient, paper-based permit application and renewal system where customers must mail paper applications or come into the office in person to pay and apply for a restaurant permit. The new online system will automate and streamline these processes for restaurants, leading to improved experience for constituents as well as employees. Accela’s cloud-based software is already used in the department’s septic and utility verification program as well as in the county’s Building & Planning Department. This project will add the department’s food safety program into the existing Accela platform.
