Contractor will provide the following Bill Printing, Inserting and Mailing Operation services to the City: 1. Contractor will utilize the City’s existing design and layout. The City in its sole discretion may request that the Contractor’s Project Manager (PM) provide an implementation package with samples & illustrations of different designs for City statements. City may choose from standard template designs that can be customized, or do a fully customized form. Contractor's Creative Department will assist with the fully customized version. The PM will work directly with City via phone, fax and e-mail until the desired format is chosen. 2. The Contractor's PM will work directly with the City in each phase of the implementation. The PM will have a sign-off sheet that accompanies each phase that must have a City signature before proceeding to the next step. The final phase of the implementation will be to run a minimum of one cycle (approximately 67,000 regular bills plus 750 final bills monthly) in parallel with City's current system. City will be provided with the complete set of bills along with an approval document.
