1. Services shall consist of furnishing labor, equipment, supplies, and all related administrative and supervisory personnel necessary to provide preventive maintenance services to elevators, in accordance with the provisions, specifications, General Conditions, and procedural requirements, included and/or referenced in this IFB. See Attachment 3. 2. Due to the COVID-19 pandemic, the Successful Offeror is recommended to have their employees adhere to the following protocols while doing work at all HPHA properties: (1) Contact with tenants should be avoided with social distancing of a minimum of six (6) feet maintained; (2) Non-essential work that requires close contact should be avoided; (3) Wash or clean hands before entering or leaving the site with soap and water or hand sanitizer with at least 60% alcohol content; (4) Wear a face mask covering mouth and nose at all times on HPHA properties; and (5) Workers with a fever, cough or other flu-like symptoms are not allowed on the property. A. Monitoring Specifications 1. The satisfactory performance of work shall be monitored by the Officer-In-Charge and the Contract Administrator or their designated representative(s). Performance will be monitored on an ongoing basis by the HPHA through desk monitoring, site inspection and/or other methods deemed as appropriate by the Contract Administrator and his/her designated representative(s). 2. Should the Successful Bidder fail to comply with the requirements of the Contract, the HPHA may request a written corrective action plan that shall include the corrective actions to be taken, a timeline for implementation, and the responsible parties. The HPHA will monitor the Successful Bidder for implementation of the corrective action plan. The HPHA reserves the right to request regular or additional reports on progress towards compliance with the Contract and the corrective action plan. 3. Shouid the Successful Offeror continue to fail to comply with the requirements of the Contract, the HPHA reserves the right to engage the services of another company to perform the services, to remedy the defect or failure and to deduct such costs from monies due to the Successful Offeror or to directly assess the Successful Offeror