1. Respond to and resolve nuisance raccoon complaints within Sandoval, Bernalillo, Valencia, Los Alamos, and Santa Fe counties (excluding all tribal and public lands within these counties) that are reported to the NMDGF and then subsequently assigned to an Awarded Vendor. a. Provide “Full Service” responses to raccoon complaints, which may include trapping and removal of one or more live raccoons from a complainant’s property. b. Provide “Pickup and Disposal Only” responses, which will involve removing live or deceased raccoons captured by a homeowner/landowner in their own equipment from the property, as defined in these ITB specifications. c. Both types of service include euthanizing live raccoons and properly disposing of the carcasses. 2. All Bidders must provide a bid on both components (Items) listed in the ITB: a. Item 001, Full Service 1) “Full Service” shall include handling the raccoon complaint from start (i.e., responding to the initial call) to finish (i.e., euthanasia of the animal and subsequent proper disposal of the carcass). 2) The Bid Price entered for this Item shall be per complaint; multiple trips may be required for each complaint. b. Item 002, Pickup and Disposal Only Service 1) “Pickup and Disposal Only Service” shall include picking up raccoons that homeowners/landowners have captured in their own equipment, euthanizing the raccoon, and properly disposing of the carcass. 2) The Bid Price entered for this Item shall be per complaint; multiple trips should not be required for each complaint unless a trap needs to be returned to the homeowner/landowner.