The City’s EAP program has been established to provide for all City employees and/eligible dependents a professional counseling service which deals with a complete spectrum of problems. These may include but not be limited to the following: a) alcohol abuse b) drug use c) domestic violence d) gambling addiction e) Decline in job performance f) situational stress g) financial problems h) catastrophic illness i) family problems j) marital problems k) depression l) anxiety m) critical incident stress It is required that the Provider develops and maintains an Out-Placement Referral Directory listing resources for services available to City employees. 12.STAFFING REQUIREMENTS It is required that the EAP facility be staffed by professional psychologists, nationally certified alcoholism counselors (NCAC’s), certified employee assistance professionals (CEAP’s) and certified addiction counselors (CAC’s). It is expected that all staff members will work under the close supervision of licensed psychologists who provide assessment, counseling, and consultation services. Psychologists are required to provide ongoing clinical supervision of all staff members who provide individual counseling, group counseling and family counseling. Bilingual counseling services must be made available for employees/dependents if required