STA expects the proposed EAM software solution to support all elements of the following critical business functions as follows. Support the tracking of assets that are owned, managed, and maintained by STA as well as assets that are owned by STA but are maintained by a third-party provider. Provide the capability to designate and track the condition of assets based on userdefined criteria for each asset class and type utilizing a user-defined rating scale. Support the creation, routing and management of work requests for the various STA assets. The work request functionality supports and feeds into the work planning and management functionality. Support the planning, scheduling, management and tracking of the various maintenance management activities performed on the various asset classes. Further, the functionality should support the tracking and costing of work performed on these assets. Support the ability to identify asset, components and parts warranties, including the warranty terms and the party responsible for warranty service. Additionally, users can highlight work under warranty, identify and file warranty claims and track warranty service and reimbursements...
