The Consultant will work specifically with the IT department on the following activities: 1. Conduct a Current State Assessment: Review known external-facing tools and determine responsible party for development and maintenance of compliance (externally developed software versus internally developed/managed tools); 2. Conduct a Comprehensive Testing and Validation/Accessibility Test and Review: The City has used Site Improve, NVDA, and other web browser plug-ins but these tools are not sufficient for comprehensive WCAG 2.1 AA validation. The vendor will test and make recommendations to the City for remediation of all identified tools. 3. Develop Accessibility Process Integration: Accessibility is not currently integrated into the City’s existing software development lifecycle (SDLC), and issues are identified after testing. Consultant will work with IT staff to establish processes for: o Conducting accessibility audits o Documenting accessibility issues o Prioritizing and tracking accessibility bugs 4. Provide Recommendations: Provide recommendations for the City’s Plan on how to achieve and maintain compliance with WCAG 2.1 AA, including software recommendations, process improvement, training, etc.