The intent of these specifications is to provide the Agency with a contract for janitorial services at various BRCC Locations. The Contractor shall be responsible for providing all necessary personnel, supervision, and transportation required to execute the services defined herein. Staffing: All personnel must be legally authorized to work, properly trained in all required tasks, safety procedures (e.g., OSHA/HAZWOPER), and the proper use of all chemicals and equipment. Background Checks: The Contractor is required to conduct background checks on all employees assigned to the facility(ies) and ensure compliance with all applicable security protocols. Supervision: A designated Site Supervisor must be available during all service hours and contactable 24/7 for emergencies. The Supervisor will be the primary point of contact for the Facility Manager. General Office & Common Areas (Daily Service) These areas include offices, cubicles, hallways, conference rooms, break rooms, lobbies, and stairwells. Trash Collection: Empty all waste receptacles and replace liners. Transport collected waste to the designated facility dumpster/receptacle. Dusting: Dust all accessible horizontal surfaces, including desks, file cabinets, windowsills, and exposed piping/vents. Vacuuming/Sweeping: Vacuum all carpeted areas (wall-to-wall) and sweep/dust mop all hard surface floors. Spot Cleaning: Remove smudges, fingerprints, and spills from walls, doors, light switches, and partitions. Glass/Entrance: Clean glass entrance doors and adjacent sidelights (inside and out). Restrooms and Sanitation (Daily Service - Multiple Times per Day) Restrooms must be maintained to the highest standards of sanitation and hygiene. Sanitizing: Clean and sanitize all toilets, urinals, sinks, and countertops using hospital-grade disinfectants. Floors: Sweep/mop floors with a disinfectant solution. Pay special attention to baseboards and corners. Stocking: Restock all paper products (toilet paper, paper towels), hand soap, and hand sanitizer dispensers. Waste: Empty and sanitize all feminine hygiene and trash receptacles. Fixture Cleaning: Polish all chrome fixtures, mirrors, and dispensers. Floor Care (Routine and Periodic Service) Floor care must adhere to the manufacturer's recommendations for all floor types. Service Frequency Notes for Hard Surface Floors (Vinyl, Tile, Wood); Daily (Spot Clean/Dust Mop) Wet mop/Auto-scrub floors. Carpeted Floors Deep Cleaning Quarterly Hot water extraction (steam cleaning) or bonnet cleaning of all carpeted areas. Stripping and Waxing of all LVT flooring. (Hard Floors) - Bi-Annually Strip, seal, and apply a minimum of four coats of “Signature” commercialgrade finish. High-Traffic Area Maintenance Monthly Buffing or high-speed burnishing of high-traffic hard-surface areas. Interior Window Cleaning (Periodic Service) Interior Windows: Clean all interior partition glass, interior windows, and high-level windows. This includes cleaning frames and sills. Exterior Windows: Clean all exterior windows, glass doors, and ground-level glass using professional methods. Frequency: To be performed Annually (During Spring) or as specified Equipment: The Contractor must provide and maintain all necessary equipment in good working order. All vacuum cleaners must have high-efficiency particulate air (HEPA) filters to ensure proper air quality. Quality Control and Inspections: The Contractor shall implement a documented Quality Assurance (QA) Program.