Provide transcription services in accordance with all appeals filed from the Review Board to the Indiana Court of Appeals. The Contractor, shall, upon referral, listen to the hearing which took place telephonically or in person in front of an Administrative Law Judge employed by the Department. The Contractor should be familiar with the Indiana Rules of Appellate Procedure and should have experience with transcription of administrative hearings in accordance with such rules. The Contractor, however, shall not be responsible for producing the caption, table of contents or exhibit volumes. The Contractor shall endeavor to complete the transcript within twenty-one (21) days after referral. The Department anticipates an average of 1-2 hearings a month in need of transcription. Such hearings typically run anywhere from 60-120 minutes, with an average of around 75 minutes. The transcript shall conform in all respects to the Indiana Rules of Appellate Procedure and shall be completed in the most cost-effective manner for the Department.