The New Jersey Turnpike Authority (“NJTA” or the “Authority”) is seeking a contractor to provide, implement, integrate, and maintain merchant services as part of the New Jersey E-ZPass Program, for the seven (7) members of the New Jersey E-ZPass Group, as further described in Attachment 1 of this Request for Proposals for New Jersey E-ZPass Merchant Services (RFP). The New Jersey E-ZPass Group consists of: New Jersey Turnpike Authority (NJTA), South Jersey Transportation Authority (SJTA), Delaware River Port Authority (DRPA), Delaware River and Bay Authority (DRBA), Delaware River Joint Toll Bridge Commission (DRJTBC), Burlington County Bridge Commission (BCBC), and Cape May County Bridge Commission (CMCBC). NJTA is the lead agency for the New Jersey E-ZPass Group pursuant to a Memorandum of Agreement dated October 18, 2016, First Amendment dated January 18, 2018, Second Amendment dated June 1, 2019, and entered into among the New Jersey E-ZPass Group members. As lead agency, NJTA is authorized and empowered to procure New Jersey E-ZPass Services on behalf of the New Jersey E-ZPass Group. The New Jersey E-ZPass Services consist of four (4) categories: Category A – Customer Service Center Services (“CSC Services”); Category B – License Plate Review Services; Category C – Collection Services; and Category D – Merchant Services. NJTA awarded contracts for Categories A -C on September 24, 2024 pursuant to a publicly advertised request for proposals issued by NJTA on November 29, 2023. The focus of this RFP is to resolicit Merchant Services.
