North Carolina A&T State University seeks to procure a modern, reliable, and fully integrated ticketing software solution to support athletics, performing arts, and university-wide events. The current ticketing system has presented operational and technical challenges that directly affect the fan experience, administrative efficiency, and overall revenue generation. The purpose of this RFP is to select a vendor capable of delivering a comprehensive ticketing system that: • Supports high-volume sales during major events without outages or performance issues. • Provides a modern, mobile-first experience for fans, students, and donors. • Strengthens the connection between ticketing, parking, donor engagement, and university branding. • Offers robust reporting, analytics, and integration capabilities to support informed decision-making and long-term growth. • Seamlessly integrates with Banner for financial reporting and Bluefin for secure payment transactions.
