The State of Tennessee, Department of Commerce and Insurance, Home Inspector Licensing Program (the “Program”) seeks to procure one (1) contract for the provision of the review, consultation, and formal written opinions of specific home inspection reports from East Tennessee, and one (1) contract for the provision of the review, consultation, and formal written opinions of specific home inspection reports from West Tennessee. In the event the Program receives a complaint from a consumer concerning a home inspector and/or a home inspector report, and it is not clear whether the home inspector violated the Standards of Practice set forth in Tenn. Comp. Rules & Regs. 0780-05-12-.10, the Contractor of the resulting contract(s) will be asked to review the complaint and any supporting documentation/pictures to determine whether a violation has or has not occurred. The Contractor will submit a report to the Program containing his/her opinion. All information required to complete the report will be sent electronically. The Contractor may also be required to complete an on-site inspection of the property, but this is rare. The Contractor may also be required to prepare reports for formal hearings of the Program and/or provide expert witness testimony at such hearings, including depositions.