Snow removal is considered to be an emergency operation. The Contractor shall at all times maintain a work force approved by the City’s Snow Command Office to perform the snow removal operations as required and specified. • Contractor shall, on demand of the City’s Snow Command Office dismiss without delay from his/her service under this Agreement, any agent or employee who is disorderly, quarrelsome, disobedient, intoxicated, or incompetent in the opinion and discretion of the City’s Snow Command Office or authorized representative. • Contractor’s vehicles and equipment must be in good operating condition to ensure maximum efficiency in completing the snow removal operation as rapidly and safely as possible. DEICING AGENT The Contractor is responsible for providing a de-icing agent and applying to City Sidewalks. The approved deicing agent to be used for the sidewalks is Calcium Magnesium Acetate (CMA). A blend of CMA and salt will be considered, and is shown as an alternate bid item in the cost proposal form. • Ice control is to be performed on an as needed basis and must be approved by the City’s Snow Command Office. • All Contractors must submit with their bid submittal a listing and SDS for all de-icing materials used by their company; only those substances approved in writing by the City’s Snow Command Office shall be permitted for use. The Contractor is required to apply only approved de-icing materials to the identified sidewalks when authorized by the City’s Snow Command Office. Further application of de-icing materials requires prior approval from the City’s Snow Command Office.