The scope of this proposal includes, but is not limited to, the following: 1. System Design & Technology o Provide fixed-post or mobile trailer-based camera systems equipped with radar, lidar, or equivalent technology capable of detecting and documenting stop sign violations. o Ensure the system is capable of capturing high-resolution images and/or video sufficient to identify vehicle license plates and violation details. o Utilize technology that minimizes false positives and ensures accurate violation capture 2. Installation & Deployment o Coordinate with City staff for site selection, traffic studies, and placement of stop sign camera systems. o Install equipment in accordance with all safety standards and best practices. o Ensure minimal disruption to traffic and community during deployment. 3. System Operation & Maintenance o Provide full operation of the system, including data collection, storage, and secure transfer of violation records. o Maintain all equipment to ensure optimal performance and maximum up time. o Provide routine inspections, preventive maintenance, and emergency repairs when required. o Conduct and document daily log checks of each system to verify functionality, calibration status, and overall performance. Logs must be available for City review upon request. o The City of Hyattsville requires three (3) years of remote and on-site support with the option to continue annual support after the 3-year period. The Vendor shall provide a detailed description of standard and extended support, maintenance, and the average response time for support requests. o State the name of the company which will be delivering service and on-site support for this service. If service is subbed out, provide the name of the sub-contractor and working relation to said sub-contractor. o Provide a technical roadmap for the proposed solution. How does the proposed solution fit into the vendor’s current product lifecycle? Provide a list of policies on firmware updates for the proposed solution, how often updates are released, how the City of Hyattsville will be notified of updates, and how updates will be applied. 4. Violation Processing & Adjudication Support o Supply a secure and legally compliant back-office system to review, process, and prepare violations for issuance by authorized law enforcement personnel. o Ensure evidence packages meet standards for use in court proceedings. o Provide an interface for City staff to approve or reject violations prior to issuance. 5. Data Reporting & Program Evaluation o Provide monthly, quarterly, and annual reports detailing violation counts, citation issuance, system uptime, and program effectiveness. o Support the City with data analysis to evaluate traffic safety impacts. o Provide audit logs and system access reports as requested. 6. Training & Support o Provide comprehensive training for City staff and law enforcement personnel on system use, violation review, and reporting tools. o Maintain a customer support system with guaranteed response times. 7. Compliance & Best Practices o Operate the program in compliance with the Maryland Annotated Code, applicable case law, and all other relevant laws. o Follow recognized industry standards and best practices for automated enforcement programs. o Ensure data privacy, cybersecurity, and chain-of-custody protocols are maintained at all times.
