The Nebraska Department of Health and Human Services (DHHS), Division of Children and Family Services (CFS) is soliciting proposals from interested and qualified vendors experienced in providing a third-party statewide single access point via a “Warmline” to strengthen Nebraska families by safely reducing the need for intervention and system involvement. The desired outcome is to prevent unnecessary child welfare involvement by strengthening families and communities through early intervention and supportive resources to reduce trauma to families. The Warmline will serve as a centralized access point providing 24 hours per day, 7 days per week, 365 days per year, intake and referral support services for families seeking resources/services in their local communities. The call center must be located and staffed within the State of Nebraska.
