The intended scope of work is to produce a community-driven "Standards of Cover" document that is fully compliant with industry best practices and based on nationally recognized guidelines and criteria. The finished product must follow the guidelines established in the 10th edition of the Quality Improvement for the Fire and Emergency Services (QIFES) manual published by the Center for Public Safety Excellence. Consideration must also be given to National Fire Protection Association (NFPA) standards; Insurance Services Office (ISO) schedules; any Federal, State, or local mandates relative to emergency services; and generally accepted practices within emergency services. The successful consultant will develop and produce four copies of a draft version of the written report for review by the Agency and its representatives. The report will include: An executive summary describing the nature of the report, the methods of analysis, the primary findings, and critical recommendations Detailed narrative analysis of each report component structured in accordance with the 10th edition of the QIFES in easy-to-read sections and accompanied by explanatory information to encourage understanding by both staff and civilian readers Clearly designated recommendations highlighted for easy reference and catalogued as necessary in a report appendix Supportive charts, graphs, and diagrams, where appropriate Supportive maps, utilizing GIS analysis as necessary Appendices, exhibits, and attachments as necessary A summary review of the strengths of the Department and opportunities for improvement and change. All response and service level data shall be reported for a minimum of the last three (3) years. Response and Community Risk data shall be displayed in a GIS format to the extent possible. An explanation of proposed changes and recommendations for their implementation, including supporting data and rationale. Supporting statistics and other visual data to illustrate the current situation and the Consultant's recommendations fully. An analysis of the efficiency of the current deployment model and a recommendation for future optimized service delivery. An analysis of the department’s ability to respond to a larger or more significant emergencies.
