The locations consist of restrooms, offices (including private offices and open work areas), conference rooms, kitchens, electrical rooms, sink closets, file rooms, side entry rooms, and entrance vestibules. 1. It should be noted that the office layouts are general and subject to change, and it is the Contractor’s responsibility to verify areas and their arrangement. Although the arrangement of offices and cubicles are subject to change due to varying business conditions, the building’s square footage to be cleaned will not vary. 2. It is the bidder’s responsibility to measure the spaces to be cleaned and to confirm square footage as needed. Bidders may take measurements during the site visit. C. LEVEL OF CLEANING: The Contractor shall provide a level of cleaning equal to or better than the standard defined by the Building Service Contractors Association (BSCA) for “Adequate” cleaning. “Adequate” shall be defined as a cleaning standard that will provide neither serious nor repeated criticism. D. EXPERIENCE: The Contractor shall have a minimum of two (2) years of commercial experience in cleaning facilities of a similar size and scope to those herein. The bidder shall provide proof of commercial experience with their bid, or within two (2) business days of request by VDOT. Prior to starting service, the Contractor shall provide a complete plan of operations, including the number of employees assigned and their name and telephone numbers, to the Contract Administrator or designee. E. CONTRACTOR’S PERSONNEL: The Contractor shall be responsible for the conduct and performance of their employees. The Contractor shall screen and employ only qualified personnel who shall be properly trained and skilled in the performance of their duties. 1. The Contractor shall immediately remove any employee VDOT determines to be unacceptable. 2. The Contractor shall employ a sufficient number of qualified personnel who shall consistently perform the described work in the frequencies and manner required as outlined herein. 3. At no time shall a new or untrained employee be permitted on the premises without the Contractor’s Representative or be expected to perform the work without adequate training and familiarity with the contract requirements, and security clearance. 4. The Contractor’s employees shall follow all safety/security procedures requested by VDOT. 5. The Contractor’s employees shall not be loud or boisterous while conducting their work duties and shall remain professional while conducting work, at all times or risk dismissal. 6. Contractor employees appearing to be under the influence of alcohol or drugs will not be permitted into the building. 7. The Contractor’s employees shall not open desk drawers or cabinets at any time. The Contractor’s employees shall not use or tamper with office machines, equipment, or agency personal property at any time. The Contractor’s employees shall not use agency telephones nor radios at any time, unless call relates to cleaning operations or security reasons. No long-distance calls will be permitted.
