THE SYSTEM MUST ACCEPT AND ROUTE NEXT GENERATION 911 CALLS DELIVERED BY THE TENNESSEE ESINET USING NENA I3 STANDARD SIP SIGNALING. DESCRIBE HOW THE SYSTEM MEETS ALL REQUIREMENTS FOR CONNECTION TO THE TENNESSEE ESINET AND THE ROUTING OF NEXT GENERATION 911 CALLS. 5. DESCRIBE HOW THE SYSTEM WILL RECEIVE AND PROCESS MULTIPLE TYPES OF CALLS (I.E., *THP, ADMINISTRATIVE, TRANSFERS, ETC.) AND HOW THE SYSTEM DIFFERENTIATES BETWEEN THOSE TYPES OF CALLS. SHOW HOW THE SYSTEM PRESENTS TO THE TELECOMMUNICATOR IN CALL QUEUES AND THAT CALL QUEUES ARE ROLE-BASED AND RIGHTS-BASED ACCORDING TO PARAMETERS SET BY THE STATE. 6. DESCRIBE HOW THE SYSTEM HANDLES THE REDIRECTION ON “NO ANSWER” CALLS (RONA) AND THE ABILITY TO CONFIGURE THESE CALLS WITHIN AND BETWEEN THE STATE’S ECCS BASED ON THE CALL QUEUES. 7. PROVIDE A DESCRIPTION OF MULTIPLE AND CONFIGURABLE USER STATUS CODES (I.E., READY, ON CALL, TRAINING, DISPATCH, ETC.) 8. DESCRIBE THE SYSTEM'S ABILITY TO AUTOMATICALLY NOTIFY ALL TELECOMMUNICATORS OF ABANDONED 911 CALLS AND ABILITY FOR ALL TELECOMMUNICATORS LOGGED INTO THE SYSTEM TO PROCESS ABANDONED 911 CALLS. 9. DESCRIBE HOW THE SYSTEM WILL PROVIDE THE CALLER WITH AN AUTOMATED ANNOUNCEMENT, OR ANOTHER CALL STATUS INDICATOR, IF AN INCOMING CALL IS NOT IMMEDIATELY ANSWERED WITHIN A TIMEFRAME DETERMINED BY THE STATE. 10. DESCRIBE HOW THE SYSTEM ALLOWS FOR TELECOMMUNICATORS TO MANUALLY ANSWER CALLS FROM THE CALL QUEUE...
