The organization or individual will be responsible for the following tasks: • Receiving calls and providing information to those who are interested and referred by the City of Raleigh for homeownership assistance • Marketing the program within city limits (high priority item) • Delivering all aspects of the program within the City of Raleigh limits • Accepting reservations for the classes and counseling • Providing Fannie Mae booklets and other handouts to program participants • Teaching HUD-approved curriculum for first-time homebuyers monthly, at a minimum • Providing a variety of services required to prepare families for homeownership (high priority items include: pre-purchase and post-purchasing counseling, debt management, and mortgage delinquency and default resolution best practices training) • Providing monthly activity reports to the CD Division, including detailed HUD-required demographic data on program participants, including race, ethnicity (Hispanic or nonHispanic), household size, total household income, disability status, and determination of income status (extremely low-income, very low-income, or low-income) • Providing post-purchasing tracking, counseling, and follow-up assistance as needed to sustain homeownership • Providing special assistance as needed for City housing rehabilitation clients • Monitoring and tracking participants’ success in pursuing homeownership, especially in City sponsored programs