The State of Hawai‘i, through its Medicaid agency, the Department of Human Services (DHS), Med-QUEST Division (MQD), is issuing this Request for Information (RFI) to seek information and comments to prepare a Request for Proposal (RFP) for the Community Care Services (CCS) re-procurement of a managed care organization (MCO) or a behavioral health organization (BHO). The information received through this RFI will assist MQD in preparing the RFP. Responses from all stakeholders – not just potential CCS MCOs or BHOs – will be considered in the preparation of the RFP. Information submitted by MCOs and BHOs in response to this RFI will not be considered in evaluation of subsequent proposals submitted in response to the RFP. CCS provides specific behavioral healthcare and QUEST Integration (QI) provides the physical healthcare. Because these programs work in tandem, and because the integration of behavioral and physical healthcare is a focal point of the CCS program, it is important to understand and consider both in the context for this CCS RFI. Below, is a brief introduction to both programs.
