Description of Tasks to be Performed Services to be rendered by the Service Provider under this Agreement shall be as specified by the City. The Service Provider shall advise the City of matters of importance and make service adjustment recommendations when appropriate; however, final authorization concerning Service parameters shall rest with the City. The Service Provider shall be responsible for all preparations necessary to continue operation of the services already in place. The Service Provider will be required to submit a detailed Start-Up Plan and be approved by the City prior to the execution of a contract. The Service Provider shall be responsible for all preparations necessary to begin operation of the Services including identification of an operations and vehicle maintenance facility within the Concord Kannapolis Area. The Service Provider shall locate and provide a facility location for a bus maintenance facility in a mutually agreeable location within 15 miles of the Rider Transit Center located at 45 Transit Ct NW, Concord. The operations facility must have adequate spacing for in-house preventive vehicle maintenance for both Fixed Route and ADA Paratransit fleets. The size and location of the operations facility must be sufficient to meet the current and future service requirements related to staff parking, service vehicle parking, routine preventive vehicle maintenance and cleaning (washing), and staff office space with emphasis on minimizing deadhead hours and lease costs. The City requires facility that has, at a minimum, a fenced parking area for all City provided vehicles and equipment. Safe and secure overnight storage of vehicles is required, to include exterior and interior video surveillance for all vehicle parking areas, entrances, exits, and cash handling areas. The costs for the facility should be divided evenly (50/50) between the revenue hour rate for ADA Paratransit and Fixed Route services. Please note that the current Service Provider is utilizing a facility that does not meet the requirements as stated in this RFP. The City currently provides a shop truck, column lifts, and a bus washer that will not be included in the new Service Provider Contract. The Service Provider may choose to separately locate operating and maintenance facilities or subcontract certain aspects of the service provision. The City must approve any subcontract with service contractors. The maintenance facility must safely and properly service all revenue service vehicles. The Service Provider is responsible for maintaining all Rider Transit and Service Provider facilities and equipment in a State of Good Repair. Any repairs to any facilities/systems, or equipment related to the operation or maintenance of all equipment, hardware, software, and vehicles including resources provided by the City, shall be completed and paid for by the Service Provider.
