This Request for Proposal (RFP) is issued by the Twin Cities Area Transportation Authority (hereinafter referred to as “TCATA”). The purpose of this Request for Proposal (RFP) is soliciting proposals to provide Turnkey Transit Management Services from a qualified, experienced, and innovative Firm(s) interested in partnering with TCATA to provide a more responsive, data-driven, and technology enabled transit system. TCATA considers this RFP’s definition of success to be securing a transit management partner who will enhance the customer experience across TCATA’s network and the larger urbanized service area by: 1. Optimizing service based on data-driven needs 2. Implementing modern interconnected technology across all operations. 3. Providing safe and reliable service for at least 3 year minimum with the option of 2 (1)year renewals.
