● Preventative Maintenance: ○ Regular scheduled maintenance visits as per manufacturer's recommendations and industry best practices. ○ Lubrication, cleaning, adjustment, and testing of all elevator components. ○ Identification and reporting of potential issues before they escalate into major problems. ● Repair Services: ○ Prompt response to service calls for breakdowns and malfunctions. ○ Diagnosis and repair of all elevator system issues, including electrical, mechanical, and hydraulic components. ○ Availability of qualified technicians 24/7 for emergency repairs. ● Yearly Inspections: ○ Coordination and completion of all necessary annual inspections required by local and national regulations. ○ Preparation and submission of all required documentation and certifications. ○ Addressing any deficiencies identified during inspections in a timely manner. ● Parts and Materials: ○ Inclusion of common wear-and-tear parts in the maintenance contract. ○ Clear pricing and availability for specialized parts not covered under the contract. ● Reporting: ○ Detailed service reports for each visit, including work performed, parts used, and any recommendations. ○ Regular communication regarding elevator performance and upcoming maintenance.