The Town of Yarmouth is seeking a qualified contractor to provide comprehensive ambulance billing and collection services for its emergency-only Advanced Life Support (ALS) ambulance operations. The selected contractor shall be responsible for: • Preparing and submitting claims to Medicare, Medicaid, private insurers, and self-pay patients • Managing all collections and payment processing • Providing detailed monthly financial reports and deposit summaries • Assisting with patient inquiries and offering support for financial hardship cases • Maintaining full compliance with HIPAA and other applicable laws • Coordinating with the Town’s ImageTrend EMS reporting system for data integration The Town expects the contractor to maximize collections, minimize outstanding balances, and provide responsive, professional customer service to both the Town and its residents
