The selected Contractor will supply only persons who are trained and certified to perform the assigned requested Contracted services. If the person(s) supplied by the Contractor is deemed unqualified to perform the required tasks, the City will request removal and replacement of that person. If the selected Contractor continues to supply unqualified personnel, the Contractor will be deemed unworthy, and the Contract will be canceled. The Contractor must conform to all City security and confidentiality agreements. As needs arise, after hours and weekend work or designated City holiday work may be necessary. An hourly rate for after hours and weekend work or designated City holiday work must be provided on the pricing sheet if different from normal rate. If the person assigned by the Contractor has any questions regarding City standards, policies or procedures while performing assigned tasks, the assignee should discuss the issue with designated Information Technology personnel. The Contractor representatives will be expected to use the County's information management system for all changes made to hardware, software, application software, or any component of the City network. Whenever equipment is newly installed, relocated or modified to the point of affecting the electronically stored microcomputer inventory, all pertinent information must be given to the appropriate City personnel for updating. The Contractor will be expected to perform assigned tasks at all City owned facilities. This will include remote locations outside the downtown Syracuse/City complex. Each assigned person must possess a valid driver’s license and supply their own vehicle that is capable of transporting any materials necessary to complete the assigned task to and from remote locations. All workers must maintain a neat clean appearance and a professional attitude. If any personal conflicts arise, they will be immediately reported to and resolved by Department of Information Technology management. Any expenses related to the execution of this Contract such as parking, travel expenses, lodging, time in transit, supplies, pagers, cell phones, criminal background checks, or any other, is the responsibility of the selected Contractor(s). Workers must complete and submit a weekly time sheet and a work log detailing tasks performed (see sample Time Sheet) and hours on duty at the County. Both the worker and a designated City person must sign and date this time sheet. A copy of this time sheet(s) will be retained by the Department of Information Technology Business Office for the purpose of billing verification. The Contractor will be responsible for billing the County. Copies of the signed time sheets for the billing period must be attached to the invoice. The City reserves the right to perform criminal background checks on all technicians supplied by the Contractor. Individual technicians will be required to sign all forms necessary to allow these checks. The Contractor will be responsible for any costs incurred by background checks. Note: The typical cost of a background check is currently $75.00, and is subject to change.
