4.11.1 Contractor shall provide a detailed description of its tablets, including security features for the corrections industry, screen size, device size, battery specifications, and charging options. 4.11.2 Contractor shall provide KDOC with the proposed process for handling maintenance and service issues surrounding tablets including warranty timeframe, replacement process and storage of spare tablets. 4.11.3 Contractor shall detail any unique or distinctive features regarding the proposed tablets, including all available options for residents to access the tablets. 4.11.4 Tablets shall be suitable for a correctional environment, sturdy, vandal and tamper resistant and shall be enclosed in a durable, sealed case. 4.11.5 Tablets shall not utilize external speakers. 4.11.6 Tablets shall be capable of restricting resident usage to the specific housing units to which the resident is assigned. 4.11.7 Tablets shall be restricted to Contractor access points only and shall be unable to connect to any other network access points, including, but not limited to, KDOC networks, KDOC vendor networks, and private networks within the vicinity of KDOC. 4.11.8 Contractor shall provide detailed information on its data storage locations, data redundancy practices, and the processes used when copying and storing all data. 4.11.9 KDOC will supply Contractor with a daily file with resident housing location four times a day. 4.11.10 Contractor shall provide KDOC with remote access to tablets at no cost to KDOC for the purpose of administering, monitoring, overseeing and reviewing transactions and activity associated with the applications and services offered. 4.11.11 The following reports (at a minimum) shall be made available for each facility as applicable for monitoring and investigative purposes. New reports, as requested by KDOC, shall be developed and provided by Contractor at no cost to KDOC: 4.11.11.1 Transactions by resident 4.11.11.2 Application usage by resident 4.11.11.3 Messages by resident 4.11.11.4 Messages by sender 4.11.11.5 Messages by tablet or group of tablets 4.11.11.6 Unified resident data sets 4.11.11.7 Totals by resident 4.11.11.8 Totals by Tablet 4.11.11.9 Totals by Facility 4.11.11.10 Totals by transaction type 4.11.11.11 Daily, weekly and monthly statistics. 4.11.11.12 The reports shall be available to KDOC and its agency partners from all control workstations and remote access computers depending on the user’s access level.
